Customer Testimonials
Awesome people, always on top of things and always do what they say and great prices. Great and awesome people!!!
The service department is the best one of the bunch! Very friendly and helpful staff!
Tire re-balancing , oil & filter change did not take as long as I thought and front end problem solved.
I have been going to Don Franklin since 2015 and have found each visit to have great customer service. They are experts at what they do and are always courteous and quick.
Quick and friendly service. Dealership is always neat and clean. I never have to wait for service.
Service was good Seth was very thorough. But the price for work could be better
Great sales person. Scotty Young was the best. If your in need of a new car go to him. He is awesome. Don Franklin of Burkesville ky is the very best place to buy a new car. Giving them 10 stars.
Great service very knowledgeable are really interested in taking care of their customers very happy with this dealership
Everyone at this dealership is pleasant, courteous and professional to deal with for service, parts or other accommodations.
Brenda was a great sales lady and helped me pick a beautiful vehicle and Seth was on top of his game and had me checked and out the door . I'm very happy with my purchase
I always use the Don Franklin service department in Burkesville. They are kind, efficient and are always eager to work on my vehicle.
I have now purchased 4 cars from Don Franklin Chevy in Burkesville, Ky. But in all reality it is their amazing choice in selecting their salesman that I continue to go back. Curtis Atchley was fresh and new the first time I purchased there however he could have fooled me. He was and still is extremely professional, understanding and goes above and beyond to always assist me. One of the 4 vehicles was one that my daughter will always hold dear to her and that’s because it was her very first car and the very first anything she has ever had ... Read More Google - May 24, 2023
Great staff
Brenda, Josh, and Kathy made it not only as stress-free as possible, but as fun as possible to purchase a truck. Grateful for them in this buying process.
good
Smooth transaction. Everyone was great.
Everyone was very friendly and get a great job on my car
No issues. In and out.
Service staff has always been very professional. They took the time to explain & show needed repairs & costs etc. Unlike some places i have experienced just replace things & hand you a costly bill. An A+ dealership i would recommend.
Great service and people to help you.
Everything was fine. Nice facility, great service staff!
Always very accommodating, friendly, knowledgeable, and have always had my the best interests in mind in purchasing and in their service department.
Seth and Alex in the service dept are exceptional. They both are kind and curteous and very knowledgeable .
I arrived at my appointment and within a couple minutes of checking in they were ready for my truck and had it serviced in a timely manner. Will continue to get my truck serviced at the Burkesville location. Seth was very helpful.
Great service, friendly personnel.
Service was fine. I asked for a recommendation on removing a stain on a leather seat and was promised a response, but never received one. Not a huge deal though.
I drive 1 1/2 hours to have my car serviced in Burkesville. Seth and his crew are absolutely fantastic. Friendly, thorough, and professional. Absolutely worth the drive.
Great service! Friendly staff makes for a great experience!
Quicker than expected
Go see Brenda at Don Franklin in Burkesville, Ky. There was once a time when it seemed like large dealerships only served people with the best credit scores. That is not the case at Don Franklin Burkesville, Ky. I believe they have a team that is qualified and excited to help anyone. And they aren't a team of car selling robots. They are humans that live and work in rural America, just like the people they serve.
I didn't visit don Franklin
Great job
Very prompt
Seth was very helpful with questions concerning the qualifications for our warranty. He was on time with my appointment time I had made and was I was in and out within a reasonable amount of time. Overall, a great experience.
Great service. Great staff and very friendly.
Excellent service
The people at the Burkesville location are the best. Definitely make you feel as if you are just dealing with friends. I won't shop at another dealership again
They treat you like family
HAPPY CUSTOMER!!!!Great service highly recommend.
Like everything else...too expensive
Great dealership overall with great service and workers . They made my experience super easy and fast and communicated effectively throughout the entire process.
Excellent service. Always prompt and quick service. Friendly and knowledgeable staff. They go above and beyond
Great service
Nice peoples
Staff was very nice and friendly. Seth was great about explaining everything that needed fixing. A part had to be ordered and I was provided a loaner vehicle to get back home. Couldn’t ask for better treatment and service.
Enjoyed doing business with them
I had a great experience with Don Franklin Chevrolet in Burkesville Ky. If anyone needs a new vehicle, go see Scotty and Kathy is a great help getting you financial needs taken care of. They are the best !
They were great! Held the truck for me without even kowing me for a week and im 100 miles from them! Very nice people.
Outstanding professionals! Thanks to Seth for his thorough service and integrity! It's great to have your on our team!
Paperwork is done when you walk in. All over the phone and it’s very convenient.
I make appointment to have my oil change..took my car there to have it change..I pull in to service department..they took my car and park it on the side lot.i didn't know that. I wait for more then a hour.never heard a thing. I went to service department to see what was going on..I was told they was busy,didn't have time to get my car in..didn't know when they could get in to change oil..I told them to give my keys back..I go somewhere else. WHAT TO ... Read More Google - Nov 15, 2021
The staff was very friendly and knowledgeable, the salesman was awesome!! The finance manager was very helpful.
just looking
Never buy a vehicle from this place...
Tried to buy a used mower a little while back and the manager was rude. He actually turned his back on me and walked away. Very rude